DebLin Health Concepts & Associates, Inc. is looking for a Front office manager to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, appointments and client services.
As a Front office manager, you should combine a pleasant personality with a dynamic professional attitude to lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach.
Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.
Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
Train, support office staff, including other administrative assistants covering front desk duites
Ensure timely and accurate customer service
Handle complaints and specific client requests
Troubleshoot and triage emergencies
Monitor stock and order office supplies
Ensure proper mail distribution
Prepare and monitor office budget
Keep updated records of office expenses and costs
Ensure company’s policies requirements are met
Proven work experience as a Front desk manager or Reception manager
Hands on experience with office machines (e.g. fax machines and printers)
Thorough knowledge of customer service, office management and basic bookkeeping procedures
Bilingual English and spanish (oral and written)
Solid knowledge of MS Office, particularly Excel and Word
Excellent communication and people skills
Good organizational and multitasking abilities
High School diploma; additional certification is a plus
Benefits: Medical Insurance, Vacation, Worker's Compensation, Life Insurance, Short Term Disability and Long Term Disability.